Shipping & Returns
Shipping Policy
At Beach Bum, we strive to ensure you are fully satisfied with your purchase. If for any reason you are not, our return and refund policy is designed to make the process simple and hassle-free.
Eligibility for Returns
- Items must be returned within 30 days of purchase.
- Products must be unworn, unwashed, and in their original condition with tags attached.
- Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
- Gift Card sales.
Return Process
- Contact our customer service team at beachbumco2025@gmail.com.
- Pack the item securely in its original packaging, if possible.
- Use your own shipping method to send the item to the address provided.
Refunds
Refunds will be processed to your original payment method within 7-10 business days after the returned item is inspected. Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
For size exchanges, follow the return process and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery for a resolution.
For any questions or assistance, reach out to our support team at beachbumco2025@gmail.com. We're here to help!
Return & Exchange Policy
At Beach Bum, we are committed to ensuring your order arrives quickly and safely. Below are the details of our shipping policy:
Shipping Options & Rates
- Standard Shipping: Delivery within 3-7 business days.
- Expedited Shipping: Delivery within 2-3 business days. Additional charges apply.
- Free Shipping: Available on orders over $50 (standard shipping only).
Order Processing
Orders are processed within 1-2 business days after payment confirmation. Processing times may vary during peak seasons or sales events.
Shipping Destinations
We currently ship to United States.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number to monitor your shipment.
Undeliverable Packages
If a package is returned due to an incorrect address, unclaimed delivery, or other customer-related issues, we will contact you to arrange reshipment. Additional shipping fees may apply.
Lost or Damaged Packages
If your order is lost or damaged during transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
For further assistance or inquiries, reach out to us at beachbumco2025@gmail.com. Thank you for choosing Beach Bum!